Centare Group believes in usable software. The user experience of your web site, intranet, portal or custom-developed software solution matters. A usable web site keeps your customers and potential customers from looking elsewhere for their needs, while the usability of your intranet or portal impacts your employees’ productivity. Centare Group offers a wide range of services to facilitate a positive user experience for both customers and employees.
Information Design
Information Architecture: Centare Group’s usability consultants ensure your web site, intranet or portal has the correct navigation structure and taxonomy for your user base. Our process scales to the needs of your project, and it can include content inventories, focus groups and card sorting exercises.
Content Strategy: Effective intranets and portals require up-to-date content. Our usability experts work with content owners to develop a sustainable strategy for managing information.
Interaction Design
Task Analysis: After our usability consultants analyze key tasks that users must accomplish, they develop interaction models describing precisely how users are to complete tasks in the new software. These models help project stakeholders visualize how the software will function.
Wireframes: Centare Group creates wireframes to describe the content and structure of the software or web site. Wireframes describe page- or screen-level functionality without the distractions of a visual design. Wireframes can also serve as paper prototypes that provide a basis for usability testing before a single line of code is written.
Visual Design
User Interface Design: Centare Group designers provide a customized look, feel and style guide for your web site, intranet or portal.
Presentation Layer Engineering: Our consultants create clean and functional user interfaces using a variety of presentation layer technologies, such as HTML/AJAX, Windows Forms, Windows Presentation Foundation (WPF), Flash/Flex/AIR or Silverlight.
Usability
Expert Review: A usability reality check resulting in actionable and concrete fixes that improve interactive experiences for customers or employees. Fresh eyes evaluate your systems using best-practice standards and current research on people’s interactive tendencies and preferences.
Usability Testing: The best method for validating an interaction model is usability testing of a web site or application – a service Centare Group provides onsite. Our clients receive a highlight reel of what works well and what areas of the application require attention.